Sloane Tea Company has taken the liberty of listing questions and their respective answers on a variety of questions frequently asked by our customers. If there is a question pertaining to our products, policies, and or services for which an answer is not already listed, please contact us. We would love to help!

Sloane Tea

  1. With tea being a seasonal product, how is quality ensured throughout the year?
  2. How do you prepare a perfect pot of tea?
  3. What makes Sloane Tea Company unique?
  4. What is a Taster’s Arc?
  5. Why the name Sloane Tea Company?
  6. Do you offer tea samples?
  7. What are your Customer Service hours of operation?
  8. How do I take care of the double walled glass tea cups?



  1. Can I send my order as a gift?
  2. Do you offer Corporate Gifts?
  3. Do you offer gift wrapping?
  4. Can I customize the flavours in a gift box?