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Shipping policy

Once we receive your order, we start preparing it as soon as possible! It typically takes 1-2 business days to process most orders if all products are available. Since we blend all of our teas in small batches, we are constantly blending fresh tea! As a result, your order can take 1-2 weeks to fulfill if you selected a product that requires us to blend a fresh batch of tea. We will indicate if this is the case once you select a flavour on the product page. Once your order has shipped, you will receive tracking information for you to follow along on it's status.

Order Changes & Cancelations

Once you place your order, unfortunately we are unable to cancel it or make any changes. If you make an error relating to your delivery address, we encourage you to reach out directly to the courier to make any corrections. If you make an error in selecting a product or flavour, we ask that you contact us once you receive your order to begin the return process. Please ensure you always review your billing/delivery address, and products/flavours before placing your order.

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